On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.
D-SNP Resources for Brokers
As a part of the California Advancing and Innovating Medi-Cal (CalAIM) initiative, starting in 2024, a managed care plan coordinating Medicare and Medi-Cal benefits has been expanded to members who are eligible for both programs. These members are Dual Special Needs Plan (D-SNP) members.
The information on this page is intended to serve as a guide for brokers/producers who will be impacted by the expansion in 2024. On this page you will find information, including questions and answers, trainings, communications, and more. This section will be updated as new information and guidance becomes available.
D-SNP FAQs
Trainings And Webinars
What you need to know about D-SNP-related trainings and webinar sessions including office hours. Note: the information includes a general overview but also includes specific information and impacts to providers.
Member Plan Crosswalk
Refer to member plan crosswalk to determine which plan they will transition to in 2024.