On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.
Redetermination
Act now! Don’t risk losing your Medicare Dual Special Needs plan and Medicaid benefits.
As a valued Wellcare D-SNP member, we want to ensure you have access to all the benefits you are entitled to.
It’s important you take-action when the time comes to renew your Medicaid eligibility. Wellcare partners with Centauri to help members like you reapply for Medicaid and the Medicare Savings Program. Plus, if you are approved, you may be able to receive additional money each month in your Social Security check.
Renewing your Medicaid eligibility is as easy as 1-2-3.
- You should receive a letter from your state Medicaid agency a few months before your Medicaid anniversary that explains how to verify your Medicaid eligibility.
- If you are eligible for Medicaid, you can continue your coverage [or choose another plan]. If you are no longer eligible for Medicaid, just give us a call at For PPO Plans (Wellcare No Premium Open) and HMO Plans (Wellcare Premium Ultra/ Wellcare No Premium Focus/ Wellcare No Premium Ruby/ Wellcare No Premium/ Wellcare Low Premium/Wellcare Giveback), call 1-800-275-4737; (TTY: 711)
For HMO DSNP and CSNP Plans (Wellcare Dual Liberty / Wellcare Dual Align/ Wellcare Specialty No Premium), call 1-800-431-9007; (TTY: 711)
For HMO DSNP In Fresno, Kings, and Madera Counties (Wellcare CalViva Health Dual Align), call 1-833-236-2366; (TTY 711) and we would be happy to walk you through your coverage options. - If you don’t receive your letter or are unsure of your anniversary date, contact your Medicaid agency.
Please call Centauri toll-free Monday-Friday 9:00 AM – 7:30 PM Eastern Standard Time at 1-(877)-236-4471 to help you today.
Why is this important?
If you don’t verify your Medicaid eligibility on time, you will lose your Medicaid and Medicare Dual Special Needs plan benefits. Your health is important to us. We want to help in any way we can to ensure you continue to get the coverage you need and deserve.